Employment Opportunities

The Food Bank of Northern Indiana has open posistions for the following: Driver, Environmental Services and Warehouse Associate.  Interested candidates should submit a letter of interest and resume to .  No phone calls, please.

POSITION TITLE:                               DRIVER

POSITION PURPOSE:                         The main purpose of the Driver is to assure all orders are filled and delivered accurately and in good condition.

EXEMPT / NON-EXEMPT:                  Non-exempt, part-time

DATE UPDATED:                               February 2020

POSITION REPORTS TO:                    Warehouse Manager

REPORTING TO THIS POSITION:        None (Community Service/Volunteers on occasion)

The following is a list of major duties and responsibilities for this position.  It is not all inclusive.  Other duties may be added as needed and management as appropriate may modify this job description.

MAJOR FUNCTIONS:

  •  Responsible for local trucking of product, both distribution of product to agencies and receiving of products from donors.
  •  Responsible for vehicles, including cleaning and maintaining proper maintenance.
  •  Responsible for proper use and care of all equipment (pallet jacks, forklifts, etc.).
  •  Responsible for proper and safety handling of all food and product.

SPECIFIC FUNCTIONS:

1.  Position is responsible for trucking, scheduling with donors and agencies, the pickup of donations and delivery of orders.

2. Position is responsible for checking in all products picked up from donors and complete all necessary paperwork. 
3. Drivers are required to assure orders and donations are properly accounted for before leaving facility.  This includes all necessary paperwork, proper charging of product and service fees before leaving on deliveries.
4. Position assists in warehouse duties when not delivering.  This includes filling of orders, maintaining all aspects inventory control and cleaning/maintenance of facility, when needed.
5. Drivers must keep vehicles in good condition.  This requires routine maintenance checks, cleaning of vehicle inside and out, as well as reporting to Warehouse Manager when a problem or potential problem exists.
6. Drivers assure safe transportation, maintaining proper food handling requirements.  This includes Feeding America, USDA, and OSHA guidelines.
7. Position requires assistance at food drives and other events which might require evening, weekend and other “off hour” work times.  These events might also require working with volunteers assisting with the event.
8. MUST maintain the highest customer service acumen possible.  This includes common courtesy, quality assistance and proper appearance when representing the Food Bank.
9. All other assignments as required by Warehouse Manager and Assistant Warehouse Manager.

  • QUALIFICATIONS AND/OR TRAINING:
  • Must be of good character and willing to maintain good customer service. 
  • This position must have a valid Indiana or Michigan driver’s license. 
  • Good math skills are required. 
  • Customer service skills, people person, a work history reflecting good driving skills is preferred; history of good attendance and performance is required. 
  • Become Serv-Safe certified: with commitment to adhering to principles and practices of food safety. 
  • Requires the ability to use warehouse equipment and become certified to use such equipment (forklift and electric pallet jacks).
  • One-year driving experience of a box truck.
  • Have a personal cell phone for work usage.

PHYSICAL REQUIREMENTS:

Lifting (a minimum of 50 lbs.), redistribution and handling of food, is required. Must be able to stand and/or walk on concrete floors for extended periods of time, as well as areas of extreme cold for short periods of time. 

Must be able to pass a drug and alcohol test.     

BENEFITS

  • Paid uniforms.
  • Cell phone – partial reimbursement.
  • Paid holidays based on days scheduled to work.

 

POSITION TITLE:                                 DISTRIBUTION SERVICES COORDINATOR

POSITION PURPOSE:                          The main purpose of the Distribution Services Coordinator is to maintain all aspects of good customer service with agencies picking up orders from the Food Bank.

EXEMPT / NON-EXEMPT:                     Non-exempt, Full-Time

DATE REVISED:                                   April 2021

POSITION REPORTS TO:                     Warehouse Manager

REPORTING TO

THIS POSITION:                                   Volunteers as appropriate

The following is a list of major duties and responsibilities for this position.  It is not all inclusive.  Other duties may be added as needed and management as appropriate may modify this job description.

MAJOR FUNCTIONS:

  • Greet agencies and inform them of any specials of the day/week.
  • Create an order for all items that the agency picks during their shopping time.
  • Assure all agency orders are picked accurately and that product is in good condition when the agencies pre-order online.
  • Maintain proper inventory levels and variety in Agency Distribution area for the agencies to shop from.
  • Maintain proper safety regulations of facility, equipment, and food.

SPECIFIC FUNCTIONS:

  • Responsible for assuring all agency orders are properly picked, charged, and signed for before orders leave the facility. 
  • Responsible for proper weight measurement and documentation of items being donated to the Food Bank of Northern Indiana (FBNI) through the Distribution area from the public.
  • Assist seniors that come to pick up their Commodity Supplemental Food Program (CSFP) box.  Accept a proper pickup ticket and place the box in the trunk.
  • Assure proper rotation, first in first out (FIFO). Maintain product and upkeep of variety of products in Agency Distribution area.
  • Maintain proper inventory controls of items throughout the facility, including refrigerated and frozen product.
  • Maintain proper upkeep and safety regulations of equipment used in the Agency Distribution area. 
  • Maintain cleanliness in the Agency Distribution area, mopping, dusting, disinfecting door handles, shopping carts, flat bed carts and storage carts.
  • Maintain updated temperature log of facility, refrigerator, and freezer.  Making sure the SmartSense temperature gauges are reading properly. 
  • Cleaning out all coolers and freezers once a month and maintain daily.
  • Maintain updated temperature checks of facility by logging the temps on a log hanging up in designated areas.

QUALIFICATIONS AND/OR TRAINING:

  • Requires high school diploma.
  • One or more years related experience and/or training.
  • Have good time management skills and the ability to multitask. 
  • Good interpersonal skills and capable of giving kind and appropriate directions to volunteers.  Ability to positively interact with internal and external customers.
  • Good math, legible writing skills, and ability to keep accurate records.
  • Proficient in computers and Microsoft Suite.
  • Become ServSafe certified; commit to adhering to safe food handling and storage guidelines and practices. 

PHYSICAL REQUIREMENTS:

Will be subject to frequent standing, walking, stooping, kneeling, and crouching.  Must regularly lift and/or move up to 20 pounds, frequently lift and/or move 50 pounds, and occasionally lift and/or move more than 50 pounds with assistance or use of equipment.  

Ability to work in extreme environment with freezer and refrigeration units.

Must be able to pass a drug and alcohol test.     

BENEFITS

  • Paid uniforms.
  • Paid holidays after introduction period based on work schedule.
  • Vacation, personal days and sick days pro-rated based on hire date for first year.
  • Medical, dental and vision benefits.

 

POSITION TITLE:                                           ENVIRONMENTAL SERVICES / MAINTENANCE  

POSITION PURPOSE:                                     Responsible for heavy-duty cleaning and maintaining or facility maintenance inside and out.

EXEMPT / NON-EXEMPT:                             Full-time non-exempt, hourly

DATE PREPARED:                                         April 2021

REPORTING TO THIS POSITION:                   Volunteers as appropriate

POSITION REPORTS TO:                                Warehouse Manager

The following is a list of major duties and responsibilities for this position.  It is not all inclusive.  Other duties may be added as needed and management as appropriate, may modify this job description.

SPECIFIC FUNCTIONS:

  • Perform general cleaning of building flooring/steps by sweeping, mopping, shampooing rugs, floor scrubber and vacuuming.
  • Washing walls and windows.
  • Removing waste and emptying all trash throughout warehouse.
  • Maintain cleaning chart indicating areas that were cleaned and inspected.
  • Maintain and keep clean all basic equipment used to perform including vacuums, scrubbers, buckets, etc.  
  • Organize janitorial storage areas (outside yard tools, inside staging area of brooms, dry mops, wet floor signs, etc. all janitors’ closets).
  • Maintain cobweb control and dusting throughout the building.
  • Proper usage and understanding of all chemicals used to perform job.
  • Checking mouse traps on a bi-weekly schedule, logging any findings, replace any glue boards or traps if needed.   
  • Notify management about unsafe conditions or concerning the need for repairs or maintenance.    
  • Oversee volunteers when assigned to assist with projects from beginning to end.
  • Inspect all fire extinguishers monthly; log and report any findings.
  • Inspect all exit lighting monthly; report any findings or change any light bulbs if needed.  
  • Change all furnace filters monthly. 
  • Maintain the Safety Data Sheet Book.
  • Seasonal: manage routine upkeep of exterior areas including, green space and parking lot.  Example: outside maintenance including grass cutting, weed control, brush trimming, debris picked up on property, snow shoveling/plowing on sidewalks and entry ways, spreading of salt/sand to prevent ice buildup.  
  • Handle any emergency clean up and upkeep requests.
  • Other duties assigned by supervisor.  

SECONDARY DUTIES INCLUDE BUT NOT LIMITED TO:

  • Clean all bathrooms, boardrooms, breakrooms, and front office area (dusting, mopping, sweeping, vacuuming, cleaning windows, etc.) including all touchable areas.
  • Touchable areas consist of but not limited to chairs, cabinet handles, door handles, flusher handle on toilets, light switches, paper towel dispensers, sinks, soap dispensers, stall locks, tables, water coolers, window ledges, etc.
  • Clean all tables and chairs in boardrooms and breakrooms.
  • Clean and stock necessary supplies in supply designated facility areas.
  • Empty all trash from designated facility areas (bathrooms, boardrooms, breakrooms, and front office).  Wipe down trash cans as needed.
  • Refill paper towel and toilet paper dispensers, bar towels in the kitchen and soap dispensers.
  • Follow health and safety regulations.
  • Other duties as assigned by supervisor.

QUALIFICATIONS AND OR TRAINING:

  • A janitor is of good character, works independently, is physically fit, has good communication and time management skills, can multitask, maintain work schedule while responding to incidents as needed.  Knowledge of cleaning supplies and their proper usage.  History of good attendance and performance is required. 
  • High school diploma or equivalent, self -motivated with the ability to see what needs to be done and to follow through until all work is satisfactorily completed.

PHYSICAL REQUIREMENTS:

This position is required to do physical work and must be able to bend, twist, stand, and/or walk on concrete floors for extended periods of time, as well as areas of cold or warm for short periods of time.  Operate power equipment normally found in janitorial operations.  Be able to pick up a minimum of 20 pounds. 

Must be able to pass a drug and alcohol test.     

BENEFITS

  • Paid uniforms.
  • Paid holidays after introduction period based on work schedule.
  • Vacation, personal days and sick days pro-rated based on hire date for first year.
  • Medical, dental and vision benefits.

Title:                                     Inventory Specialist

Classification:                       Full-time; Non-exempt

Salary Range:                        $31,200 – $33,000 ($15.00 – 15.87/HR)

Reports to:                             Warehouse Manager; dotted line report to Finance Manager

Job Summary:                       The Inventory Specialist is responsible for all aspects of the Food Bank of Northern Indiana’s receiving, inventory and order process including inventory cycle counts, receipting, and invoicing; processing orders; and maintaining the warehouse in a clean and organized manner suitable for the storage and handling of food items; maintaining records and providing required reports regarding inventory handling and controls.

Essential Duties and Responsibilities:

  • Responsible for proficiency in inventory control through Primarius 2 Software including receiving, item setup, tracking, transfers, physical inventory, and order confirmations.
  • Conduct inventory cycle counts on a regular schedule.
  • Lead year end physical inventory count.
  • Responsible for the input of data into various statistical spreadsheets.
  • Effectively communicate with Operations Department to ensure a comprehensive understanding of all inventory movement (receiving, sorting, distribution, internal transfers, etc.)
  • Submit required reports to internal and external stakeholders.
  • Procure donor information and products into Primarius 2 within 24 business hours of receipt.
  • Update reports to relevant departments with any discrepancies, root cause and recommendations for improvement.
  • Work closely with Agency Relations team to develop positive relationships and understand various product needs of partner agencies.
  • Assist with facilitation of Mobile Food Pantries and other specialized programs as required.
  • Understand personal responsibility to follow all safety policies and health rules, programs and procedures and the necessity to report issues immediately.
  • Assist in verifying food safety standards are met for products and packing through visual inspection, product handling and temperature monitoring when applicable. Complete and perform follow-through on activities and documentation when necessary.
  • Through product expiration process, manage FIFO (First In First Out) process.
  • Track inventory levels and work with other departments to control the distribution of product in a timely manner.
  • Other duties as assigned by supervisor.

Minimum Qualifications:

  • Requires High School Diploma
  • Demonstrated work experience in inventory systems.
  • Proficient in Microsoft Office including Word and Excel.
  • Excellent written and communication skills.
  • Strong, independent worker.
  • Self-starter, able to work with minimal supervision.
  • Ability to manage multiple tasks and deadlines.
  • Experience in data collection and analysis.
  • Ability to work with diverse populations and be part of a team.
  • Familiarity with a warehouse environment a plus.
  • Experience with Primarius a plus.

Working Conditions

This work is performed primarily in an office environment while sitting at a computer terminal for extended periods of time. May involve periodic lifting and carrying of items that weigh up to 20 pounds. May work outside normal work hours and drive own vehicle for projects.

Employment requires a negative drug screening and successful background check.

 

Title: Programs and Experience Manager

Classification: Full-Time/ Salaried

Reports to: Executive Director and CEO

The Programs and Experience Manager is charged with managing the development of a broad base of community volunteers, who actively support the Food Bank of Northern Indiana’s mission of creating a hunger free community, in addition to managing all programs for the Food Bank to help generate avenues of additional revenue while helping to improve organizational relevance and sustainability.

The following is a list of major duties and responsibilities for this position. It is not all-inclusive. Other duties and responsibilities may be added as needed and management as appropriate may modify this job description.

Essential Duties and Responsibilities

  • Create, develop, evaluate and promote a volunteer utilization program from a diverse pool of active volunteers from the community including but not limited to: individuals, businesses, faith-based groups, civic groups, academic interns and governmental agency referrals.
  • Recruit, cultivate, and evaluate volunteers to ensure that the Food Bank is a volunteer site of choice in the community.
  • Retain current volunteers and work with key staff to develop volunteers into donors.
  • Represent Food Bank at volunteer recruitment fairs, Chamber of Commerce events, and Food Bank of Northern Indiana special events.
  • Create materials related to the volunteer management program.
  • Refresh current and develop new volunteer activities for Food Bank volunteers.
  • Engage in volunteer management best practices.
  • Maintain awareness relative to the field.
  • Assist Agency Relations Director to help Food Bank partner agencies develop and implement effective volunteer management programs.
  • Participate in strategic planning for the Food Bank of Northern Indiana.
  • Engage in financial resource development by actively seeking, soliciting and securing program resources through volunteer contacts and relationships.
  • Engage in organization capacity-building activities.
  • Adhere to Feeding America and Food Bank regulations and guidelines (e.g. food safety)
  • Record keeping and data entry for programs in Primarius.
  • Assist with other departments and activities as needed (e.g. events).
  • Provide excellent customer service to all potential, donors, visitors, clients, and stakeholders.

Engage in the following tasks or behaviors that represent excellent customer service: timely responses, punctuality and attendance, treating others with respect, distributing quality product, being knowledgeable and providing accurate information, and using appropriate non-verbal and verbal communication.

Ensure the development, implementation and financial health of organizational programs including but not limited to: Food 4 Kids Backpack Program, Healthy Choices Market, Healthy Choices Mobile Markets, Senior Nutrition Program, SNAP, and others as appropriate.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.

  • Bachelor’s degree or five years equivalent experience in customer service, sales, or program management.
  • Demonstrated fundraising success.
  • Ability to effectively communicate (written and oral) and work well with a variety of stakeholders from different socioeconomic and cultural backgrounds.
  • Excellent public speaking skills.
  • Ability to generate enthusiasm and interest from others for working on Food Bank programs.
  • Ability to adapt to quickly changing business environment including learning and applying new training and knowledge.
  • Demonstrated ability to problem solve, analyze data, make good decisions, attend to details and manage projects.
  • Good computer skills (word processing, spreadsheet, email).
  • Must have valid Indiana driver’s license and be insurable through FBNI.
  • Ability to manage people of all socio-economic backgrounds.
  • Flexible work schedule which may include occasional early morning, evening and weekend activities and appointments.
  • Other duties as assigned by supervisor.

Benefits:

  • Holidays – available after 90 days.
  • Vacation and sick days – available after 90 days (pro-rated the first year based on hire date).
  • Health insurance – first of the month following 60 days of employment.  Employee responsible for 10% of the premium which is $50 per paycheck at this time.
  • Dental insurance – FREE to staff member regardless if they take health insurance or not.
  • Life insurance – FREE to staff member ($25,000 policy).
  • Cell phone – reimbursement $60.00 per month.
  • Short Term Disability insurance – eligible the first of the month following 60 days of employment.
  • Simple IRA – eligible after 90 days at open enrollment period.  Which is November 01 each year.

Employment requires a negative drug screening and successful background check.

POSITION TITLE:                   WAREHOUSE ASSOCIATE  

POSITION PURPOSE:              Assists with handling, storing, processing and distribution of donated and purchased food products for member agencies. 

EXEMPT / NON-EXEMPT:      Part-time, Non-Exempt, hourly

DATE PREPARED:                  March 2021

POSITION REPORTS TO:        Warehouse Manager

The following is a ist of major duties and responsibilities for this position.  It is not all inclusive.  Other duties may be added as needed and management as appropriate may modify this job description.

SPECIFIC FUNCTIONS:

  • Pull agency shopping orders.
  • Assist agencies with putting their order together.
  • Assist agencies with loading of product into car/truck.
  • Restocking the shelves in the agency distribution area.
  • Maintain a clean work area along with some light cleaning throughout warehouse.
  • Unload incoming donations and purchase product; count, weigh and record donations on receiving reports; affix pallet tag and place into the proper storage area.
  • Keep warehouse neat and clean.
  • Serve as back-up for Agency Distribution Coordinator.
  • Assist with special projects.
  • Other duties as assigned by supervisor.

QUALIFICATIONS AND OR TRAINING:

  • The Warehouse Associate is of good character and willing to maintain good customer service, physically fit and be able to work at a fast-paced environment.  This position must have a valid driver’s license.  Good math skills are required.  A work history reflecting good driving skills is preferred; history of good attendance and performance is required.  Become Serv-Safe certified; commitment to adhering to principles and practices of food safety. 
  • This position can involve operating machinery to move pallets and requires proficiency with inventory management software.  Must have computer skills along with customer service skills on the telephone and in person.    

PHYSICAL REQUIREMENTS:

  • Lifting (a minimum of 50 lbs.), redistribution and handling of food, is required.  Must be able to stand and/or walk on concrete floors for extended periods of time, as well as areas of extreme cold for short periods of time.  It is mandatory that the warehouse assistant has the ability to use a variety of warehouse equipment and the ability to learn and use such equipment. 

BENEFITS:

  • Paid uniforms.
  • Paid holidays based on days scheduled to work.

The Food Bank of Northern Indiana is an Equal Opportunity Employer and provides equal opportunities for employment and advancement for all individals, regardingless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin or any other legally protected category.

Interested candidates should send a resume and cover letter to . No phone calls, please.

 

 

 

 

 

 

 

 

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