Employment Opportunities

Do you have a passion for helping others?  Here at the Food Bank of Northern Indiana, we work in partnership with the community to feed the hungry, increase awareness of the effects of hunger and lead programs designed to alleviate hunger in the six counties we serve.  Join our team and experience the self-reward that you feel while helping others in a meaningful way.

Assistant Warehouse Manager (full-time) and Volunteer and Programs Manager (full-time). Job descriptions are listed below.

For more information about employment opportunities at the Food Bank, please contact Cara Montana, Human Resources/Office Manager, at 574-232-9986 ext. 138 or email .

Job Description:

Title: Assistant Warehouse Manager

Classification: Full-time, Exempt, 40 hours/week

Reports to: Warehouse Manager

Salary Range: $42,900.00 – $48,750.00/annually

Benefits of Working at the Food Bank of Northern Indiana:

• Eleven holidays – New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve and Christmas Day.
• Vacation and Sick Days – prorated for the first year based on hire date/available after 90 days.
• Health Insurance – Available the first month following 60 days of employment. Employee is responsible for 10% of the premium.
• Dental Insurance – free to employee regardless if covered under health insurance policy.
• Hearing and Vision Insurance – free to employee covered under health insurance policy.
• Life Insurance – free to staff member ($25,000 policy).
• Short Term Disability Insurance – eligible the first month following 60 days of employment.
• Simple IRA – eligible after 90 days during open enrollment period which is November 1 with a 3% Food Bank of Northern Indiana contribution.

Mission:

The Food Bank of Northern Indiana works in partnership with the community to feed the hungry, increase awareness of the effects of hunger and lead programs designed to alleviate hunger. The Food Bank serves Elkhart, Kosciusko, LaPorte, Marshall, Starke and St. Joseph Counties and is a member of Feeding America, Feeding Indiana’s Hungry and United Way.

Job Summary:

The Assistant Warehouse Manager is responsible for supporting the Warehouse Manager in overseeing daily warehouse operations, including receiving inventory, managing stock levels, coordinating order fulfillment, supervising warehouse staff, and ensuring efficient product flow while maintaining accuracy and compliance with Food Bank of Northern Indiana’s standards; essentially acting as a key deputy to the Warehouse Manager in all aspects of warehouse management.  This position will act in the Warehouse Manager capacity when the Warehouse Manager is unavailable. 

Essential Duties and Responsibilities:

• Commit to upholding policies, principles and best practices for food safety. Assist in verifying food safety standards are met for products and packaging materials through visual inspection, product handling and temperature monitoring when applicable.
• Understand the personal responsibility to follow all safety policies and health rules, programs and procedures, to report all unsafe acts, environment or behaviors immediately and to always report safety issues, incidents or accidents immediately.
• Responsible for ensuring warehouse areas are clean and sanitary, by overseeing cleaning activities according to schedule and ensuring cleaning records are accurate, complete and current.
• Ensure all required documentation necessary for compliance to occupational safety, food safety standards and regulatory requirements is complete, accurate and current.
• Work with Inventory Specialist to ensure accuracy in inventory control and management. Utilize inventory software which includes day-to-day order processing, timely cycle counts, correction of discrepancies and successful monthly inventory reviews.
• Responsible for oversite of the mobile food distributions including scheduling, and coordination of all mobile pantry orders throughout the six-county service area.
• Oversee the onsite pantry including supervision of pantry assistants and volunteers, coordination of pantry goods, parking lot traffic management, data collection of recipients, and customer service.
• Responsible for the logistics involved with scheduling trucks for the warehouse including USDA deliveries.  Works closely with the local vendor managers for local donations, food drives or other necessary truck logistics and coordination.
• Work closely with the Agency Relations Director in settling any USDA delivery discrepancies or disputes.
• Complete and perform accurate follow-through on documentation for shipping, receiving, unloading, and warehousing of product, as defined by AIB and OSHA policies and procedures.
• Maintain a rapport with donors and volunteers to foster continued support and a professional working relationship.
• Inspect product donations to ensure that safety and sanitation standards are met.
• Work with other team members in a cooperative and supportive way, by aiding with fill-in coverage for other positions.
• Assist in other related duties as assigned.

Minimum Qualifications for Education, Training and Experience:

• High school diploma or G.E.D. required, higher level education preferred.
• Two to four years of warehouse related experience.
• Two to four years of truck scheduling experience preferred.
• One year forklift experience preferred.
• Knowledge of computer functions, Microsoft Suite and able to accurately enter data.
• Become ServSafe certified; commit to adhering to safe food handling and storage guidelines and practices.
• Valid driver’s license for operating company vehicles required.
• An ability to drive a 26 foot box truck and operate a variety of warehouse equipment - such as forklifts, pallet jacks and power tools - and the ability to learn other equipment as needed.
• Must be able to work in hot and cold climates – such as with freezer and refrigeration units.

Required Background, Knowledge, Skills and Abilities:

• Ability to manage time effectively and to multitask.
• Good organizational skills and attention to detail.
• Ability to communicate effectively and interact positively with a variety of personalities both internally and externally, such as staff, donors and agency representatives.
• Ability to perform basic math, maintain records and write legibly.
• Strong commitment to quality record keeping, customer service, and operational efficiency.
• Ability to be a strong team player, work independently and collaborate with others appropriately.
• Ability to accurately sort, count, and verify items received.
• Working knowledge of Microsoft Office Suite to maintain records, input data, and create reports.
• Ability to work diverse schedules that may include early mornings, evenings, and weekends.

Working Conditions:

• This position requires frequent standing, walking, stooping, kneeling, climbing and crouching. Must regularly lift and/or move up to 20 pounds, frequently lift and/or move 50 pounds, and occasionally lift and/or move more than 50 pounds with assistance or use of equipment. This position works in extreme temperature changes involving freezer and refrigeration units.

• Employment requires a negative drug screening, and successful background check.

The Food Bank of Northern Indiana is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.

Job Description:

Title:   Programs and Volunteer Manager

Classification: Full-time, Exempt, 40 hours/week

Reports to:     Executive Director and CEO

Salary Range: $35,000 - $45,000/annually

Benefits of Working at the Food Bank of Northern Indiana:

• Eleven holidays – New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day and Juneteenth.
• Vacation and Sick Days – prorated for the first year based on hire date/available after 90 days.
• Health Insurance – Available the first month following 60 days of employment. Employee is responsible for 10% of the premium.
• Dental Insurance – free to employees regardless if covered under health insurance policy.
• Hearing and Vision Insurance – free to employees covered under health insurance policy.
• Life Insurance – free to staff members ($25,000 policy).
• Cell Phone Reimbursement – up to $60 per month.
• Short Term Disability Insurance – eligible the first of the month following 60 days of employment.
• Simple IRA – eligible after 90 days during open enrollment period which is November 1 with a 3% Food Bank of Northern Indiana contribution.

Mission:

The Food Bank of Northern Indiana works in partnership with the community to feed the hungry, increase awareness of the effects of hunger and lead programs designed to alleviate hunger. The Food Bank serves Elkhart, Kosciusko, LaPorte, Marshall, Starke and St. Joseph Counties and is a member of Feeding America, Feeding Indiana’s Hungry and United Way.

Job Summary:

The Programs and Volunteer Manager is charged with managing the development of a broad base of community volunteers, who actively support the Food Bank of Northern Indiana’s mission of creating a hunger-free community, In addition to managing all programs for the Food Bank this position is tasked with helping to  generate avenues of additional revenue while helping to improve organizational relevance and sustainability.

Essential Duties and Responsibilities:

• Create, develop, evaluate, and promote a volunteer utilization program from a diverse pool of active volunteers from the communities in the Food Bank’s six-county service area, including but not limited to: individuals, businesses, faith-based groups, civic groups, academic interns and governmental agency referrals.
• Pro-actively Recruit, cultivate, and evaluate volunteers to ensure that the Food Bank is a volunteer site of choice in the community.
• Foster relationships with current volunteers for continued partnership and work with key staff to develop volunteers into donors.
• Represent Food Bank at volunteer recruitment fairs, Chamber of Commerce events, and Food Bank of Northern Indiana special events.
• Create materials related to the volunteer management program.
• Refresh current and develop new volunteer activities for Food Bank volunteers.
• Research and implement best practices for volunteer management.
• Maintain awareness relative to the field.
• Assist Agency Relations Director in helping Food Bank partner agencies develop and implement effective volunteer management programs.
• Participate in strategic planning and implementation for the Food Bank of Northern Indiana.
• Engage in financial resource development by actively seeking, soliciting and securing program resources through volunteer contacts and relationships.
• Engage in organization capacity-building activities.
• Adhere to Feeding America and Food Bank regulations and guidelines (e.g. food safety)
• Utilize multiple software applications for program record keeping and data entry.
• Assist other departments with activities, providing volunteers and participating as needed (e.g. events).
• Provide excellent customer service to all potential donors, visitors, clients, and stakeholders.
• Ensure the development, implementation and financial health of organizational programs, including but not limited to: Food 4 Kids Backpack Program, Mobile Food Distributions, Senior Nutrition Program, SNAP, and others as appropriate.

Minimum Qualifications for Education, Training and Experience:

• Bachelor’s degree or three years equivalent experience in customer service, sales, or program management.
• Demonstrated ability to be a self-starter and work independently to achieve desired outcomes.
• Demonstrated fundraising success.
• Ability to effectively communicate (written and oral) and work well with a variety of stakeholders and to manage people from different socioeconomic and cultural backgrounds.
• Excellent communications, interpersonal and customer service skills; comfortable with public speaking.
• Ability to generate enthusiasm and interest from others for working on Food Bank programs.
• Ability to adapt quickly to a changing business environment, including learning and applying new training and knowledge.
• Demonstrated attention to detail and the ability to problem-solve, analyze data, make sound decisions, and manage projects.
• Must have a valid driver’s license and be insurable through FBNI.
• Ability to attend work functions and appointments outside of normal work hours, including early mornings, evenings, and weekends as necessary.
• Performs all other duties as assigned by Executive Director and CEO.

Required Background, Knowledge, Skills, and Abilities:

• Demonstrated relationship building.
• Demonstrated ability to work with diverse groups with a team approach and successful results.
• Ability to be a strong team player, work independently and collaborate with others as appropriate.
• Exhibit strong verbal, written, presentation, planning, time management and organizational skills. Ability to write, edit and proofread correspondence and presentation materials for accuracy and style.
• Must be detail-oriented, with the ability to plan, prioritize, take initiative, resolve problems, meet deadlines and multi-task.
• Demonstrated negotiation and problem-solving skills.
• Ability to make independent decisions.
• Must have high integrity and a strong work ethic.
• Working knowledge of Microsoft Office Suite and self-supporting as to computer and clerical needs.

Working Conditions:

• This position may require early morning, evening or weekend work or a longer workday, as necessary. Requires a valid driver’s license and the ability to travel independently by car for work and have access to reliable transportation should the company vehicle not be available for use. Must be able to lift and move up to 50 pounds.

• Employment requires a successful drug and background screening.

The Food Bank of Northern Indiana is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.